FAQ

FAQ

The following store-specific terms make ordering, support, and customer rights easy to understand.

Where do you ship? Only within the United States, with free standard shipping on every order.

How long does delivery take? Processing normally takes 1–2 business days, followed by 4–6 business days of estimated carrier transit.

Will I receive tracking? Yes, a tracking number is provided after dispatch.

Can I return or exchange without a reason? Yes, within 30 days after delivery. The merchant pays approved no-reason and quality-related return shipping and charges no restocking fee.

What is excluded for non-quality reasons? Custom products, clearance or Final Sale items, gift cards, and opened intimate or hygiene-sensitive goods. Quality and statutory remedies remain available.

When does a refund appear? Normally 5–10 business days after issuance to the original payment method.

What currency and cards are supported? USD; Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover, and Credit/Debit Card as shown at checkout.

How do I contact the store? Email Support@buired.shop, call (541) 398-1402, or write to 100 NE Franklin Ave, Bend, Oregon, 97701, United States.

Merchant information: Brand name: built. Business name: built. Email: Support@buired.shop. Telephone: (541) 398-1402. Physical address: 100 NE Franklin Ave, Bend, Oregon, 97701, United States.